LogoLogo
Simkl.comBlogDiscordSupportVote for IdeasSign Up
  • About
    • What is Simkl?
      • Our Story
      • 💁‍♂️Who is Simkl for?
      • Is Simkl free to use?
      • How to pronounce SIMKL?
      • Benefits of Using Simkl
      • Supported Platforms and Devices
  • 🚀Getting Started with Simkl
    • 🧑‍💻Account Creation
      • Creating a Simkl Account
      • Basic Account Setup
        • Profile Settings
          • Why is Simkl asking for my birthday?
        • Login & Password Settings
          • Simkl Account Cleanup & Deletion
          • Forgot Your SIMKL Password?
      • Privacy Settings
      • Notifications Setup
    • 😜Quick Start Guide
      • Interface Overview
      • Essential Features
      • Keyboard shortcuts
    • 🧭Basic Navigation
      • TV Shows Tracking
      • Anime Tracking
        • Why is anime a top level category like movies and tv shows?
        • Anime Seasons
        • Anime Filler List
      • Movies Tracking
      • Custom Lists
      • Search Functions
  • 🍒Core Features
    • Overview of Simkl
    • Watch Now
      • Subscription Tracking
      • My Custom Search URLs
    • Content Tracking
      • Importing watch history
      • Tracking Content
        • Progress Tracking
          • Reset or Remove progress from Watchlist
        • Watch History
      • How to Watch Content
        • How do I watch a TV show or movie?
        • Legal Streaming Sites to Watch Online
      • Ratings, Memos, Reviews & Comments
        • Ratings
        • Memos
        • Reviews
        • Comments
    • Search & Discovery
      • Using Search
        • Mixed Searching on SIMKL?
      • Discovering & Exploring With Filters
        • Movies Filters
        • TV Shows Filters
        • Anime Filters
        • Custom Lists Filters
      • Recommendations
    • Watchlists and Custom Lists
      • Creating and Managing Custom Lists
        • Importing Custom Lists
          • Trakt
          • MyAnimeList
          • IMDB
          • Letterboxd
        • Cloning Feature
      • Auto Lists
      • Favorite Lists
      • Custom List Collections
      • Collaborative Features
      • Clipboard Feature
        • Get AI recommendations for your custom list using ChatGPT
      • Compare Watchlists
      • FAQ on Mixed List
    • Custom Layout & View Designs
      • Creating New View Layout
      • Examples of Design Views
    • Social & Community
      • Following Friends
      • Finding Members
      • Comments & Interactions
      • Custom Notes & Memos
      • Contributor Leaderboard
      • Profile Statistics
    • Notifications
      • Security Updates Notifications
      • Notification Customize
    • Countdowns, Calendars, Release Schedules
      • Simkl.com Countdowns
      • Simkl's dedicated countdown websites
      • ⌛Anime Countdown
      • ⏳TV Shows Countdown
      • ⌛Drama Countdown
      • ⏳Movies Countdown
  • 🔭Advanced Usage
    • Import / Export Data
      • Importing to Simkl
        • Supported Platforms
          • Anilist
          • AniSearch
          • BetaSeries
          • Criticker
          • Crunchyroll
          • EpisodeCalendar
          • Hulu
          • IMDB
          • Kitsu
          • Letterboxd
          • MyAnimeList
          • Netflix
          • Trakt
          • TV Time
          • Tviso
          • Twee
          • SeriesFad & MoviesFad
        • Other Import Method
        • Importing Custom Lists
        • FAQ / Troubleshooting
          • Can I undo an import if I'm not satisfied with the results or if it causes issues with my account?
          • Facing Browser Extension Problems, Does not work?
          • What file formats are supported when importing data to Simkl?
          • Can I import data from multiple platforms simultaneously?
          • How long does the import process take on Simkl?
          • Will my imported data be kept private, or can other users see it?
          • Is there a way to import data from streaming services directly like Netflix, Amazon Video or Disney?
          • Can I import custom lists and ratings from other platforms to Simkl?
          • Will importing data from another platform overwrite my existing Simkl watch history and watchlist?
          • Can SIMKL add an import app for some other websites or app?
          • How do I report issues or request support with the import process on Simkl?
      • Exporting From Simkl
        • Export Options
        • Export Data Formats
        • FAQ
          • How do I export my Simkl watch history, watchlist, and ratings to a CSV or JSON file?
          • How often should I back up my Simkl data?
          • Can I schedule automatic exports of my data on Simkl?
          • Is it possible to export data from specific categories, like movies, TV shows, or anime?
          • How do I import my exported data back into Simkl in case of data loss or account recovery?
          • Can I transfer my Simkl data to another tracking platform, like Trakt or MyAnimeList?
          • Are there any third-party tools or applications that can help with exporting and backing up my Simkl
          • What data is included in the exported file (e.g., watched episodes, ratings, comments, etc.)?
          • Will my private or hidden content be included in the exported data?
          • Can I password-protect my exported data file?
          • Can I export and back up my Simkl data using the mobile app or is it only available on the web?
          • If I delete my Simkl account, will I still be able to access my exported data?
    • Installing Simkl on Supported Platforms
      • Connecting Simkl to Your Media Center
    • Platform Integration
      • Linking Simkl with Popular Media Centers
        • Windows TV Tracker
        • Kodi
        • Plex
        • Emby
        • Jellyfin
        • Stremio
        • Netflix, Crunchyroll, etc
        • Sonarr
        • Radarr
        • VLC, KMPlayer, GOM, MPlayer, RealPlayer, DivX Plus Player, Windows Media Player ...
      • Browser Extensions
      • Mobile Apps
        • Home Screen app
        • Simkl Lists
    • Custom Search
    • Additional Tools
      • Discord Bot
        • How to Connect Discord with SIMKL Profile?
      • X (Twitter) sharing
      • Calendar Sync
      • Refresh Data
  • Account & Billing
    • Account Management
      • Profile Customization
      • Account Settings
      • Getting Your Profile Link
      • Managing Connected Services
    • Subscription Plans
      • Free
      • Pro
      • VIP
      • Features Comparison
      • Billing FAQ
      • Cancellation Process
    • Special Plans
      • Student plan - 50% off regular VIP price + month to month billing.
      • Supporter Role ($1/month)
      • Offers
        • Loyalty Program
        • Referral Program
        • Lifetime VIP
  • 🖥️For Developers
    • How to register an app
    • Authentication Guide
    • Sync Watchlist
    • API Documentation
  • FAQ
    • Frequently Asked Questions
      • Do I need to create an account to use this site?
      • How does Simkl work and what are its main features?
      • How do I sign up for a Simkl account and get started?
      • What devices and platforms are supported by Simkl?
      • How do I integrate Simkl with my favorite streaming services and media players?
      • What are the benefits of using Simkl over other tracking and recommendation platforms?
      • How does Simkl ensure the privacy and security of my viewing history and data?
      • Can I share my Simkl watchlist and recommendations with friends and family?
      • Are there any limitations to the number of shows and movies I can track on Simkl?
      • How do I create and manage custom lists on Simkl?
      • Can I use Simkl to track my progress in watching a specific TV series or season?
      • How does Simkl handle spoilers and spoiler-free content?
      • Is there a Simkl mobile app available for Android and iOS devices?
      • Can I import my viewing history from other platforms like IMDb, Trakt or Letterboxd to Simkl?
      • How do I customize my Simkl profile and choose which information to display publicly?
      • What are Simkl's most popular features and how can I make the most of them?
      • Are there any third-party apps or tools that can enhance my Simkl experience?
      • Can I use Simkl to set reminders or notifications for upcoming episodes or releases?
      • How do I report issues or provide feedback to the Simkl team?
      • What are some tips and tricks for optimizing my Simkl experience?
      • How do I synchronize my Simkl watch history across multiple devices and platforms?
      • Can I use Simkl to track my viewing habits and create personalized statistics?
      • Are there any Simkl browser extensions available for easy access and integration?
      • What is the Simkl API and how can developers utilize it for creating custom applications?
      • How does Simkl handle content that is not available on major streaming platforms?
      • Can I use Simkl to discover and explore niche genres or lesser-known titles?
      • How often is the Simkl database updated with new movies and TV shows?
      • Can I use Simkl to track my progress in watching movie franchises or thematic collections?
      • Are there any plans for future features or improvements to the Simkl platform?
      • Can SIMKL auto sync from other Streaming Apps like PrimeVideo, Disney+, Hulu & import watch history?
      • How quickly do series get updated on Simkl after an episode is added on TVDB?
      • Is the exact date and time recorded when I mark something as played?
      • Is there any plan to remove podcasts or YouTube channels/series that are on TVDB from Simkl?
      • How do I deactivate or delete my Simkl account if I no longer wish to use the service?
      • How to cancel Simkl subscription?
      • Tips for Creating Strong Password
    • Log-in does not work
    • How to log out of Simkl?
    • How to add new shows, missing episodes and movies to Simkl?
      • TVDB - For TV Shows
      • TMDB - For Movies
      • AniDB - For Anime
    • 🌟How to Get SIMKL Profile Link?
    • How to Whitelist SIMKL.com in Your Ad Blocker
    • How to Whitelist Simkl Notifications Emails
  • GET IN TOUCH WITH US
    • Staying Up-to-Date with Simkl News and Updates
    • How to fix show data?
    • How do I contact support?
    • How do I report bugs?
    • Social Media & Profiles
    • Discord
  • Policies
    • Terms of Service
    • Privacy Policy
  • Simkl websites
    • 🏠Simkl.com
    • 🤷Support.simkl.com
    • 👨‍💻Simkl Blog
    • 🚀Media Kit
    • ☑️Uptime Status
Powered by GitBook
LogoLogo

ABOUT

  • Simkl Home Page
  • Media Kit
  • Become VIP

COMMUNITY

  • What should we add next?
  • Help match IDs
  • Facebook Group
  • Discord Server

DEVELOPERS

  • API Documentation
  • Discuss API on Discord
  • Create an App
  • Your Apps

FOLLOW ON

  • Twitter
  • Facebook
  • Reddit
  • Youtube
On this page
  • Subscription Plans on SIMKL
  • Billing & Payment Questions
  • Additional Support

Was this helpful?

Export as PDF
  1. Account & Billing
  2. Subscription Plans

Billing FAQ

SIMKL Billing Related Questions

PreviousFeatures ComparisonNextCancellation Process

Last updated 6 days ago

Was this helpful?

SIMKL offers flexible subscription plans, providing users with premium features for enhanced tracking and customization. This FAQ section covers common questions related to billing, payments, renewals, cancellations, and refunds to ensure a smooth experience for subscribers.

Subscription Plans on SIMKL

SIMKL offers five different plans to suit user needs:

  1. PRO - Yearly plan with premium features like no ads, private profiles, and custom lists.

  2. VIP - All PRO features plus advanced tools like JSON backups, calendar sync, and more.

  3. Lifetime VIP - A one-time payment for permanent VIP access.

  4. Students & Teacher Plan - Discounted VIP plan for eligible students and teachers.

  5. Supporter (Super Power User) - A low-cost monthly subscription that supports SIMKL and grants perks.


Billing & Payment Questions

1. What Payment Methods Does SIMKL Accept?

SIMKL accepts payments through:

  • Credit/Debit Cards (Visa, Mastercard, AMEX, etc.)

  • PayPal (for secure transactions)

  • Cryptocurrency (various options available)

  • Google Pay/Apple Pay (on supported devices)


2. How Do I Pay via PayPal?

To pay with PayPal, follow these steps:

  1. Choose your preferred plan (PRO, VIP, or Lifetime VIP).

  2. Select Pay with PayPal during checkout.

  3. Log in to your PayPal account and confirm the payment.


3. Can I Pay with Cryptocurrency?

Yes, SIMKL allows payments via Bitcoin, Ethereum, and other cryptocurrencies. To use this option:

  1. Choose your plan and select Cryptocurrency Payment.

  2. Follow the provided instructions to complete the transaction.


4. How Can I See My Payment History & Billing?

To check your payment history:

  1. Navigate to VIP Page.

  2. Click on Update Payment info.

  3. View past payments, renewal dates, and billing history.


5. Does SIMKL Offer Regional Pricing?

No, SIMKL does not currently offer regional pricing. Subscription costs are the same worldwide. Prices are set in USD, and exchange rates apply when paying in other currencies.


6. Is the subscription one-time or recurring?

  • PRO Plan: Billed annually and auto-renews unless canceled.

  • VIP Plan: Billed twice a year ($34.99 every 6 months) and auto-renews.

  • Lifetime VIP: One-time payment, no recurring charges.


7. How to Subscribe to Monthly Billing on SIMKL?

Monthly billing is only available for:

  • Supporter Plan ($1/month)

  • Student & Teacher Plan ($2.99/month)

To subscribe:

  1. Select a plan that offers monthly billing.

  2. Choose the monthly payment option.

  3. Enter payment details and confirm.


8. Can I Gift a Subscription to Friends or Other SIMKL Members?

No! SIMKL currently does not allow Subscription Gifting, but maybe in the future! (Contact SIMKL Support for Gifting)


9. How Do I Upgrade from PRO to VIP?

If you already have a PRO plan and want to upgrade to VIP:

  1. Choose between PRO, VIP, or Lifetime VIP plans.

  2. Click on "Choose this Plan" under your preferred option.

  3. Complete the payment process using one of the accepted payment methods.

  4. Your subscription will be activated immediately upon successful payment.


10. Can I pause my subscription instead of canceling?

Currently, SIMKL does not offer an option to pause subscriptions. If you cancel, you will need to re-subscribe manually when you want to regain PRO/VIP access.


11. Do I get a receipt for my payment?

Yes! You will receive a confirmation email with your payment receipt after each transaction. You will receive these ither from Paypal or Stripe to the email you entered during payment.


  1. What is the difference between VIP and Lifetime VIP?

  • VIP: Recurring twice a year payment with access to all premium features.

  • Lifetime VIP: One-time payment, and you get VIP benefits forever, with no future charges. List available features on a VIP plan is subject to change and updates for all VIP members, lifetime or not.


Additional Support

  • Submit a ticket under the Billing category.

  • Provide your email, transaction ID, and issue details.

Go to the .

Go to the .

Visit the .

For refunds, cancellation, billing disputes, or account issues, contact SIMKL Support at .

Visit the .

Subscription Plans
Subscription Page
SIMKL VIP page
SIMKL Subscription Page
support.simkl.org
SIMKL Support Center
Cancellation Process
Simkl Features: Free, VIP and PRO plansSimkl
Logo