Refresh Data

Simkl relies on third-party databases like TVDB (The TV Database), TMDB (The Movie Database), and ANIDB (The Anime Database) to fetch data for TV Shows, Movies, and Anime.

If you find that a specific show, episode, or movie is missing, outdated, or contains incorrect information, Simkl provides a Refresh Data feature to update the data from the source databases.

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What is Refresh Data?

The Refresh Data feature allows Simkl users to manually update the information of a TV show, movie, or anime when the data appears to be outdated or incorrect. This ensures that users always get the most up-to-date details about their favorite media.

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How to Refresh Data on SIMKL?

Step 1: Locate the "Refresh Data" Button

• When viewing a TV Show, Movie, or Anime page.

• You will see a "Refresh Data" button with a last updated timestamp. (in the sidebar)

Step 2: Click on the "Refresh Data" Button

• Clicking the button will trigger a request to fetch the latest data from TVDB, TMDB, or ANIDB.

• You will see a loading icon, and within a few minutes, the page will be updated with new information.

Step 3: Check for Updates

• After refreshing, you can verify if the missing details, new episodes, or fixed information have been added.

• If the issue persists, proceed to Step 4.

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What if Data is Still Incorrect or Missing?

If refreshing the data does not update the missing episodes, incorrect titles, or other issues, it may be due to incomplete data in the third-party databases.

How to add new shows, missing episodes and movies to Simkl?

Step 4: Check and Update the Third-Party Databases

Before requesting a fix on Simkl, ensure that the information is correct in the source databases.

• For Anime → Check and update ANIDB: https://anidb.net

• For TV Shows → Check and update TVDB: https://www.thetvdb.com

• For Movies → Check and update TMDB: https://www.themoviedb.org

If you find incorrect or missing data, you can contribute by editing the source database. Simkl automatically updates its database once the third-party source is corrected.

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Reporting Incorrect Data on SIMKL

If refreshing the data and updating the source databases does not resolve the issue, you can report the problem to Simkl.

How to Report Issues on SIMKL?

1. Click on the "Report Issue" Button

   • If you find missing episodes, incorrect details, or duplicates, look for the "Report Issue" button on the page.

2. Choose the Issue Type

   • Missing an episode

   • Incorrect title or date

   • Incorrect database ID (IMDB, TVDB, MAL, etc.)

   • Duplicate or removed content

   • Other issues

3. Submit the Report

   • Once submitted, Simkl will review the report and update the database accordingly.

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Common Questions About Refresh Data

1. How often does SIMKL refresh data automatically?

• Simkl automatically updates TV Shows, Movies, and Anime every 24-48 hours, but manual refresh can be used for instant updates.

2. Why is the data not updating after clicking "Refresh Data"?

• If the data is still incorrect, check the source database (TVDB, TMDB, ANIDB). If the data is wrong or missing there, Simkl cannot update it until it is corrected at the source.

3. How long does it take for updates from TVDB, TMDB, or ANIDB to appear on SIMKL?

• Updates from these databases usually reflect on Simkl within a few hours to 24 hours, depending on the sync cycle.

4. Can I refresh data for an entire season or just a single episode?

• Refreshing data updates the entire show or movie. For specific episodes, make sure the correct information exists in the source database.

5. What happens if I request a refresh for a newly added show or movie?

• If the show or movie was just added to Simkl, refreshing will pull the latest metadata, posters, and details from the linked databases.

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The Refresh Data feature on Simkl ensures that users always have the most accurate and up-to-date information about their favorite TV Shows, Movies, and Anime.

However, if the data is still missing or incorrect, checking and updating third-party sources (TVDB, TMDB, ANIDB) is the best way to ensure the most accurate tracking experience.

If you need additional support, you can always reach out to Simkl’s support team for assistance!

Support Page: https://support.simkl.org