# Refresh Data

Simkl relies on third-party databases like **TVDB (The TV Database), TMDB (The Movie Database), and ANIDB (The Anime Database)** to fetch data for **TV Shows, Movies, and Anime**.

If you find that a specific **show, episode, or movie** is missing, outdated, or contains incorrect information, Simkl provides a **Refresh Data** feature to update the data from the source databases.

***

### **What is Refresh Data?**

The **Refresh Data** feature allows Simkl users to **manually update** the information of a **TV show, movie, or anime** when the data appears to be outdated or incorrect. This ensures that users always get the most **up-to-date details** about their favorite media.

<figure><img src="/files/ipPt6LftkVeZ1RHbtcu0" alt=""><figcaption></figcaption></figure>

***

### **How to Refresh Data on SIMKL?**

#### **Step 1: Locate the "Refresh Data" Button**

* When viewing a **TV Show, Movie, or Anime** page.
* You will see a **"Refresh Data"** button with a **last updated timestamp**. (in the sidebar)

#### **Step 2: Click on the "Refresh Data" Button**

* Clicking the button will trigger a request to **fetch the latest data** from **TVDB, TMDB, or ANIDB**.
* You will see a **loading icon**, and within a few minutes, the page will be updated with **new information**.

#### **Step 3: Check for Updates**

* After refreshing, you can verify if the **missing details, new episodes, or fixed information** have been added.
* If the issue persists, proceed to **Step 4**.

***

### **What if Data is Still Incorrect or Missing?**

If refreshing the data does not update the **missing episodes, incorrect titles, or other issues**, it may be due to incomplete data in the third-party databases.

{% content-ref url="/pages/YGuayWNSgqBWwfWYX60K" %}
[How to add new shows, missing episodes and movies to Simkl?](/how-to-use-simkl/faq/how-to-add-new-shows-missing-episodes-and-movies-to-simkl.md)
{% endcontent-ref %}

#### **Step 4: Check and Update the Third-Party Databases**

Before requesting a fix on Simkl, ensure that the information is correct in the **source databases**.

* **For Anime** → Check and update **ANIDB**: <https://anidb.net>
* **For TV Shows** → Check and update **TVDB**: <https://www.thetvdb.com>
* **For Movies** → Check and update **TMDB**: <https://www.themoviedb.org>

If you find **incorrect or missing data**, you can contribute by **editing the source database**. Simkl automatically updates its database once the third-party source is corrected.

***

### **Reporting Incorrect Data on SIMKL**

If **refreshing the data** and **updating the source databases** does not resolve the issue, you can **report** the problem to Simkl.

#### **How to Report Issues on SIMKL?**

1. **Click on the "Report Issue" Button**
   * If you find missing episodes, incorrect details, or duplicates, look for the **"Report Issue"** button on the page.
2. **Choose the Issue Type**
   * Missing an episode
   * Incorrect title or date
   * Incorrect database ID (IMDB, TVDB, MAL, etc.)
   * Duplicate or removed content
   * Other issues
3. **Submit the Report**
   * Once submitted, Simkl will review the report and **update the database accordingly**.

***

### **Common Questions About Refresh Data**

#### **1. How often does SIMKL refresh data automatically?**

* Simkl automatically updates TV Shows, Movies, and Anime **every 24-48 hours**, but manual refresh can be used for instant updates.

#### **2. Why is the data not updating after clicking "Refresh Data"?**

* If the data is still incorrect, check the **source database** (TVDB, TMDB, ANIDB). If the data is **wrong or missing there**, Simkl cannot update it until it is corrected at the source.

#### **3. How long does it take for updates from TVDB, TMDB, or ANIDB to appear on SIMKL?**

* Updates from these databases usually reflect on Simkl within **a few hours to 24 hours**, depending on the sync cycle.

#### **4. Can I refresh data for an entire season or just a single episode?**

* Refreshing data **updates the entire show or movie**. For specific **episodes**, make sure the correct information exists in the source database.

#### **5. What happens if I request a refresh for a newly added show or movie?**

* If the show or movie **was just added to Simkl**, refreshing will pull **the latest metadata, posters, and details** from the linked databases.

***

The **Refresh Data** feature on Simkl ensures that users always have the **most accurate and up-to-date information** about their favorite TV Shows, Movies, and Anime.

However, if the data is still missing or incorrect, **checking and updating third-party sources (TVDB, TMDB, ANIDB)** is the best way to ensure the most **accurate tracking experience**.

If you need additional support, you can always reach out to Simkl’s **support team** for assistance!

**Support Page**: <https://support.simkl.org>


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