# How to Whitelist Simkl Notifications Emails

<mark style="color:purple;">**`Stay updated with the latest episodes and updates from Simkl by ensuring our emails reach your inbox.`**</mark>&#x20;

Sometimes, email providers may mistakenly filter legitimate emails into spam or junk folders. By whitelisting our email address, **<notifications@simkl.com>**, you guarantee that our communications are always delivered to you.

If your email is not yet verified, please visit [Simkl Notification Settings](https://simkl.com/settings/notifications/) - [ https://simkl.com/settings/notifications/ ](https://simkl.com/settings/notifications/)to resend the verification email.

***

## Why Whitelisting is Important

Email providers use filters to protect you from unwanted emails, but sometimes they mistakenly categorize legitimate messages as spam. Whitelisting ensures that emails from trusted sources like Simkl are recognized and delivered directly to your inbox.

***

## General Instructions

Regardless of your email provider, the following general steps can help ensure you receive our emails:

1. **Add Simkl to Your Contacts or Address Book**: This signals to your email provider that you trust emails from us.
2. **Mark Emails as "Not Spam" or "Not Junk"**: If you find an email from us in your spam or junk folder, marking it as "Not Spam" helps your email provider learn your preferences.
3. **Create a Filter or Rule**: Set up a filter to automatically direct emails from **<notifications@simkl.com>** to your inbox.

***

## Table of Contents

[Email Service Providers](#email-service-providers)

* [Gmail](#gmail)
* [Outlook.com (Hotmail, Live, MSN)](#outlook.com-hotmail-live-msn)
* [Yahoo Mail](#yahoo-mail)
* [iCloud Mail](#icloud-mail)
* [Fastmail](#fastmail)
* [ProtonMail](#protonmail)
* [Zoho Mail](#zoho-mail)
* [AOL Mail](#aol-mail)
* [GMX Mail](#gmx-mail)
* [Mail.com](#mail.com)
* [Email Clients](#email-clients)
  * [Microsoft Outlook](#microsoft-outlook)
  * [Mozilla Thunderbird](#mozilla-thunderbird)
  * [Apple Mail](#apple-mail)
  * [Windows Mail](#windows-mail)
  * [Mailbird](#mailbird)
* [Mobile Email Apps](#mobile-email-apps)
  * [Gmail App (iOS & Android)](#gmail-app-ios-and-android)
  * [Outlook Mobile App](#outlook-mobile-app)
  * [iOS Mail App](#ios-mail-app)
  * [Android Mail App](#android-mail-app)
* [Spam Filters and Security Software](#spam-filters-and-security-software)
  * [SpamAssassin](#spamassassin)
  * [Barracuda Networks](#barracuda-networks)
  * [Trend Micro](#trend-micro)
  * [Norton AntiSpam](#norton-antispam)
  * [McAfee SpamKiller](#mcafee-spamkiller)
  * [Kaspersky Anti-Spam](#kaspersky-anti-spam)
  * [Avast Spam Filter](#avast-spam-filter)
* [Additional Tips](#additional-tips)
* [Need More Help?](#need-more-help)

***

## Email Service Providers

### <mark style="color:purple;">`Gmail`</mark>

**Add to Contacts**

1. **Open an email** from **Simkl Notifications**.
2. **Hover over** the sender's name ("Simkl Notifications") at the top of the email.
3. Click **"Add to Contacts"** when the contact card appears.
4. The email address **<notifications@simkl.com>** is now saved in your contacts.

**Mark as Not Spam**

If our emails are in your **Spam** folder:

1. **Open your Spam folder**.
2. **Locate** the email from **Simkl Notifications**.
3. **Select** the email.
4. Click **"Not spam"** at the top.

**Move to Primary Tab (Gmail Tabs)**

If our emails are under the **Promotions** or other tabs:

1. **Drag and drop** the email from **Simkl Notifications** into the **Primary** tab.
2. When prompted with **"Do this for future messages?"**, click **"Yes"**.

***

### <mark style="color:purple;">`Outlook.com (Hotmail, Live, MSN)`</mark>

**Add to Safe Senders**

1. **Sign in** to your Outlook.com account.
2. Click the **gear icon** (Settings) in the upper-right corner.
3. Select **"View all Outlook settings"**.
4. Navigate to **Mail > Junk email**.
5. Under **Safe senders and domains**, click **"Add"**.
6. Enter **<notifications@simkl.com>**.
7. Click **"Save"**.

**Mark as Not Junk**

If our emails are in your **Junk Email** folder:

1. **Open** the **Junk Email** folder.
2. **Right-click** the email from **Simkl Notifications**.
3. Select **"Mark as not junk"**.
4. The email will move to your inbox.

***

### <mark style="color:purple;">`Yahoo Mail`</mark>

**Add to Contacts**

1. **Open an email** from **Simkl Notifications**.
2. **Click** the sender's name or email address.
3. In the contact card that appears, click **"Add to contacts"**.
4. Fill in any additional details if desired.
5. Click **"Save"**.

**Create a Filter**

1. Click the **gear icon** (Settings) and select **"More Settings"**.
2. Go to **"Filters"**.
3. Click **"Add new filters"**.
4. Name the filter (e.g., "Simkl").
5. Under **Set rules**, choose:
   * **From** | **contains** | **<notifications@simkl.com>**
6. Under **Choose a folder to move to**, select **"Inbox"**.
7. Click **"Save"**.

***

### <mark style="color:purple;">`iCloud Mail`</mark>

**Add to Contacts**

1. **Open an email** from **Simkl Notifications**.
2. **Click** the sender's name in the email header.
3. Click **"Add to Contacts"** in the contact card.

**Mark as Not Junk**

If our emails are in your **Junk** folder:

1. **Open** the **Junk** folder.
2. **Select** the email from **Simkl Notifications**.
3. Click **"Not Junk"** at the top.

***

### <mark style="color:purple;">`Fastmail`</mark>

**Add to Contacts**

1. **Open an email** from **Simkl Notifications**.
2. **Click** the sender's name or email address.
3. In the contact details pane, click **"Add to contacts"**.
4. Fill in any additional details.
5. Click **"Save"**.

**Create a Whitelist Rule**

1. Click on the **"Settings"** icon.
2. Navigate to **Mail Rules**.
3. Click **"Add Rule"**.
4. Set the rule as follows:
   * **When**: **From** **is** **<notifications@simkl.com>**
   * **Then**: **Always deliver to Inbox**
5. Click **"Save"**.

***

### <mark style="color:purple;">`ProtonMail`</mark>

**Add to Contacts**

1. **Open** an email from **Simkl Notifications**.
2. Click on the **sender's name or email address**.
3. A contact card will appear. Click **"Add to Contacts"**.
4. Fill in any additional details if desired.
5. Click **"Save"**.

**Mark as Not Spam**

If our emails are in your **Spam** folder:

1. **Open** your **Spam** folder.
2. **Select** the email from **Simkl Notifications**.
3. Click the **"Not Spam"** button.

***

### <mark style="color:purple;">`Zoho Mail`</mark>

**Add to Contacts**

1. **Open** an email from **Simkl Notifications**.
2. Hover over the sender's name and click **"Add to Contacts"**.
3. Fill in any additional details.
4. Click **"Save"**.

**Create a Whitelist Filter**

1. Click on the **Settings** icon.
2. Navigate to **Mail** settings.
3. Click **"Allowlist and Blocklist"**.
4. Under **Allowlist**, click **"Add"**.
5. Enter **<notifications@simkl.com>**.
6. Click **"Save"**.

***

### <mark style="color:purple;">`AOL Mail`</mark>

**Add to Contacts**

1. **Open** an email from **Simkl Notifications**.
2. **Click** the sender's name or email address.
3. In the contact card, click **"Add Contact"**.
4. Fill in any details and click **"Add Contact"**.

**Mark as Not Spam**

If our emails are in your **Spam** folder:

1. **Open** your **Spam** folder.
2. **Select** the email from **Simkl Notifications**.
3. Click **"Not Spam"** at the top.

***

### <mark style="color:purple;">`GMX Mail`</mark>

**Add to Address Book**

1. **Open** an email from **Simkl Notifications**.
2. **Click** on the sender's name or email address.
3. Click **"Add to Contacts"**.
4. Fill in any details and click **"Save"**.

**Mark as Not Spam**

If our emails are in your **Spam** folder:

1. **Go to** the **Spam** folder.
2. **Select** the email from **Simkl Notifications**.
3. Click **"Not Spam"**.

***

### <mark style="color:purple;">`Mail.com`</mark>

**Add to Contacts**

1. **Open** an email from **Simkl Notifications**.
2. Click on the **sender's name or email address**.
3. Click **"Add to contacts"**.
4. Fill in any details and click **"Save"**.

**Mark as Not Spam**

If our emails are in your **Spam** folder:

1. **Open** the **Spam** folder.
2. **Select** the email from **Simkl Notifications**.
3. Click **"Not Spam"**.

***

## Email Clients

### <mark style="color:purple;">`Microsoft Outlook`</mark>

**Add to Safe Senders List**

1. **Right-click** an email from **Simkl Notifications**.
2. Hover over **"Junk"**.
3. Click **"Never Block Sender"**.
4. Confirm by clicking **"OK"**.

**Add to Contacts**

1. **Open** an email from **Simkl Notifications**.
2. **Right-click** the sender's name.
3. Select **"Add to Outlook Contacts"**.
4. Click **"Save & Close"**.

***

### <mark style="color:purple;">`Mozilla Thunderbird`</mark>

**Add to Address Book**

1. **Open** an email from **Simkl Notifications**.
2. **Click** the star icon next to the sender's email address.
3. The star turns yellow, indicating it's added to your address book.

***

### <mark style="color:purple;">`Apple Mail`</mark>

**Add to Contacts**

1. **Open** an email from **Simkl Notifications**.
2. **Right-click** (or Control-click) the sender's email address.
3. Select **"Add to Contacts"** or **"Add to VIPs"**.

**Mark as Not Junk**

If our emails are in your **Junk** folder:

1. **Open** the **Junk** folder.
2. **Select** the email from **Simkl Notifications**.
3. Click **"Not Junk"** at the top.

***

### <mark style="color:purple;">`Windows Mail`</mark>

**Add to Contacts**

1. **Open** an email from **Simkl Notifications**.
2. Click on the **sender's name**.
3. Click **"Add to Contacts"**.
4. Fill in any additional details.
5. Click **"Save"**.

**Mark as Not Junk**

If our emails are in your **Junk** folder:

1. **Open** the **Junk Email** folder.
2. **Right-click** the email from **Simkl Notifications**.
3. Select **"Mark as not junk"**.

***

### <mark style="color:purple;">`Mailbird`</mark>

**Add to Contacts**

1. **Open** an email from **Simkl Notifications**.
2. Click on the **sender's email address**.
3. In the contact details pane, click **"Add to Contacts"**.
4. Fill in any additional details.
5. Click **"Save"**.

**Mark as Not Spam**

If our emails are in your **Spam** folder:

1. **Open** the **Spam** folder.
2. **Right-click** the email from **Simkl Notifications**.
3. Select **"Mark as Not Spam"**.

***

## Mobile Email Apps

### <mark style="color:purple;">`Gmail App (iOS & Android)`</mark>

**Add to Contacts**

1. **Open** the Gmail app.
2. **Open** an email from **Simkl Notifications**.
3. **Tap** the sender's image or letter icon next to the email.
4. **Tap** **"Add to Contacts"** at the bottom.

**Move to Primary**

If the email is categorized incorrectly:

1. **Open** the email.
2. **Tap** the three dots (more options) in the top right.
3. Select **"Move to"**, then choose **"Primary"**.

***

### <mark style="color:purple;">`Outlook Mobile App`</mark>

**Add to Contacts**

1. **Open** the Outlook app.
2. **Open** an email from **Simkl Notifications**.
3. **Tap** the sender's name.
4. **Tap** the **Add Contact** icon.

**Move Emails to Focused Inbox**

1. **Open** the email.
2. **Tap** the three dots (more options).
3. Select **"Move to Focused Inbox"**.
4. Choose **"Move this and all future messages"**.

***

### <mark style="color:purple;">`iOS Mail App`</mark>

**Add to Contacts**

1. **Open** the Mail app.
2. **Open** an email from **Simkl Notifications**.
3. **Tap** the sender's name in the email header.
4. **Tap** **"Create New Contact"** or **"Add to Existing Contact"**.
5. Fill in any details and tap **"Done"**.

**Move Emails to Inbox**

If our emails are in the **Junk** folder:

1. **Go to** the **Junk** folder.
2. **Swipe left** on the email from **Simkl Notifications**.
3. Tap **"More"**, then select **"Mark..."**.
4. Tap **"Mark as Not Junk"**.

***

### <mark style="color:purple;">`Android Mail App`</mark>

**Add to Contacts**

1. **Open** your email app.
2. **Open** an email from **Simkl Notifications**.
3. **Tap** the sender's email address.
4. **Tap** **"Add Contact"**.
5. Fill in any details and save.

**Mark as Not Spam**

If our emails are in your **Spam** folder:

1. **Open** the **Spam** folder.
2. **Select** the email from **Simkl Notifications**.
3. Tap **"Not Spam"** or **"Move to Inbox"**.

***

## Spam Filters and Security Software

### <mark style="color:purple;">`SpamAssassin`</mark>

**Whitelist Sender**

1. Access your **user\_prefs** file, usually located in the **.spamassassin** directory.
2. Add the following line:

   ```
   whitelist_from notifications@simkl.com
   ```
3. Save and close the file.

***

### <mark style="color:purple;">`Barracuda Networks`</mark>

**Whitelist Sender**

1. **Log in** to your Barracuda Spam Firewall interface.
2. Go to **"Preferences"** > **"Whitelist/Blacklist"**.
3. In the **Sender Whitelist** field, enter **<notifications@simkl.com>**.
4. Click **"Add"**.

***

### <mark style="color:purple;">`Trend Micro`</mark>

**Add to Approved Senders List**

1. **Open** your Trend Micro Security software.
2. Go to **"Settings"** > **"Internet and Email Controls"**.
3. Click on **"Spam Email Filter"**.
4. Click **"Approved Senders List"**.
5. Click **"Add"**.
6. Enter **<notifications@simkl.com>**.
7. Click **"OK"** to save.

***

### <mark style="color:purple;">`Norton AntiSpam`</mark>

**Add to Allowed List**

1. **Open** Norton AntiSpam.
2. Go to **Settings**.
3. Click on **"AntiSpam"**.
4. Click **"Allowed List"**.
5. Click **"Add"**.
6. Enter **<notifications@simkl.com>**.
7. Click **"OK"**.

***

### <mark style="color:purple;">`McAfee SpamKiller`</mark>

**Add to Friends List**

1. **Open** McAfee SpamKiller.
2. Click on the **"Friends"** tab.
3. Click **"Add"**.
4. Enter **<notifications@simkl.com>**.
5. Click **"OK"**.

***

### <mark style="color:purple;">`Kaspersky Anti-Spam`</mark>

**Add to Whitelist**

1. **Open** Kaspersky Internet Security.
2. Go to **Settings**.
3. Click on **"Protection"**.
4. Select **"Anti-Spam"**.
5. Click **"Configure Anti-Spam"**.
6. Go to the **"Whitelist"** tab.
7. Click **"Add"**.
8. Enter **<notifications@simkl.com>**.
9. Click **"OK"**.

***

### <mark style="color:purple;">`Avast Spam Filter`</mark>

**Add to Whitelist**

1. **Open** Avast Security software.
2. Go to **"Settings"**.
3. Click on **"Protection"**.
4. Select **"Anti-Spam"**.
5. Click **"Whitelist"**.
6. Enter **<notifications@simkl.com>**.
7. Click **"Add"**.

***

### Additional Tips

* **Regularly Check Spam/Junk Folders**: Periodically review these folders to ensure legitimate emails aren't being misdirected.
* **Avoid Using "Report Spam" on Legitimate Emails**: Marking an email as spam affects future delivery.
* **Keep Your Email Client Updated**: Ensure you're using the latest version for optimal performance.
* **Consult Help Resources**: If you're unsure, refer to your email provider's support documentation.

***

### Need More Help?

If your email provider or spam filter isn't listed here:

* **Add <notifications@simkl.com> to Your Contacts**: This often helps with most email services.
* **Contact Your Email Provider's Support**: They can provide specific instructions.
* **Reach Out to Simkl Support**: We're here to assist you. Contact us at [Simkl Support](https://support.simkl.org)[.](https://support.simkl.org)

***

### Thank you!

By whitelisting **Simkl Notifications**, you ensure seamless communication and stay updated with the latest episodes and features. We appreciate your efforts in staying connected with us.

Thank you for being a valued member of the Simkl community!