# Cancellation Process

If you wish to cancel your SIMKL subscription, this guide provides all the necessary steps and information to ensure a smooth cancellation process. Whether you are on **PRO, VIP, Student & Teacher Plan, or Supporter Plan**, follow the instructions below to cancel your subscription.

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### **1. Can I Cancel My SIMKL Subscription Anytime?**

Yes! SIMKL offers **flexible cancellation**, meaning you can cancel your subscription at any time before the next billing cycle. Once canceled, you will still have access to your **premium features** until the end of your billing period.

***

### **2. How to Cancel Your Subscription?**

To cancel your **recurring** subscription, follow these steps:

#### **Step 1: Go to Subscription Page on SIMKL**

1. Find your **active subscription** at <https://simkl.com/vip/>**.**
2. Click on **CALNCEL**.

{% embed url="<https://simkl.com/vip/>" %}

#### **Step 2: Cancel the Subscription**

3. Select **Cancel Subscription**. (or Update Payment info to check before cancelling)
4. Confirm your cancellation request.

💡 *Your premium features will remain active until the end of your billing cycle.*

***

### **3. What Happens After I Cancel My Subscription?**

* You **retain premium access** until your current billing cycle ends.
* After your plan expires, your account **switches to the Free Plan** with limited features.
* **Your watch history, lists, and preferences are saved**—nothing will be deleted.

***

### **4. Can I Get a Refund After Cancellation?**

Once a payment is processed, **all sales are final**, and refunds **cannot be issued**.

* **Subscriptions are non-refundable** unless there is a billing error.
* If you believe you were charged incorrectly, **contact SIMKL Support** at [support.simkl.org](https://support.simkl.org/) with your **payment ID or a screenshot** of the payment email..

***

### **5. How to Cancel a Lifetime VIP Plan?**

Lifetime VIP is a **one-time payment** with **permanent benefits**, so **it cannot be canceled or refunded** after purchase.

If you have concerns about your Lifetime VIP plan, reach out to **SIMKL support**.

***

### **6. How to Cancel the Student & Teacher Plan?**

* Go to [**VIP Subscription Settings**](https://simkl.com/vip/).
* Locate **Student & Teacher Plan**.
* Click **Cancel**.
* You will lose the discount benefits, and if you subscribe again, you may need to **re-verify eligibility**.

***

### **7. I Have a Student ID, But It’s Not .edu. Can I Still Get the Student Plan?**

**Yes!** If your university email **does not end in .edu**, you can still apply for the **Student & Teacher Plan** by **contacting SIMKL Support** and requesting approval.

*To apply manually:*

1. Go to the [Student Plan Page](https://simkl.com/vip/).
2. **Submit your student email** for verification.
3. If your email is not detected, **send a request** to **SIMKL Support** with proof of enrollment.

***

### **8. I’m on a Pro Plan. If I Upgrade to VIP, Do I Pay the Full Amount or Just the Difference?**

**Upgrading or Downgrading automatically cancels your current plan and converts remaining days into the new plan.**

* Your **current subscription balance** will be **converted** into extra time on your new plan.
* Your next **billing date will be adjusted** accordingly.
* Your **initial payment for the new plan will be $0** if your previous plan balance covers the upgrade.

***

### **9. How to Cancel the $1/Month Supporter Plan?**

1. Navigate to **SIMKL Subscription page**.
2. Select **Supporter Plan**.
3. Click **Cancel Spporter Subscription**.

&#x20;*After canceling, you will no longer receive Supporter perks, but you can re-subscribe anytime.*

***

### **10. Will My Data Be Lost After Cancellation?**

No, SIMKL **does not delete your data** after cancellation. Your **watch history, ratings, and lists remain saved** even if you switch back to the **Free Plan**.

***

### **11. Can I Re-Subscribe After Canceling?**

Yes! You can **re-subscribe at any time** by visiting the [SIMKL Subscription Page](https://simkl.com/vip/) and selecting a plan.

{% embed url="<https://simkl.com/vip/>" %}

***

### **12. How to Subscribe to Monthly Billing on SIMKL?**

SIMKL **does not offer monthly billing** for Pro or VIP plans.

* To **avoid extra credit card fees**, only **annual** and **semi-annual** payments are available.
* The **Supporter Plan ($1/month) and Student Plan ($2.99/month)** offer **monthly billing** options.

***

### **13. What Happens If My Payment Fails?**

If your payment **fails** but the amount was **debited from your bank or PayPal**, follow these steps:

* **Wait for 24 hours** – sometimes payments take time to reflect.
* If it doesn’t show up, **check your SIMKL Billing Page** to see if your payment is registered.
* If your subscription is not updated, submit a **support ticket** with your **payment ID or screenshot** of the transaction at [SIMKL Support](https://support.simkl.org/).

***

### **14. Need Further Assistance?**

If you experience any **issues:**

* **Cancellation**
* **Billing**
* **Account concerns**
* **Payment failures**
* **Refund concerns**
* **Upgrade/Downgrade questions**
* **Gifting subscriptions**

**Contact SIMKL Support at** <https://support.simkl.org/> and submit a request.


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