Cancellation Process
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If you wish to cancel your SIMKL subscription, this guide provides all the necessary steps and information to ensure a smooth cancellation process. Whether you are on PRO, VIP, Student & Teacher Plan, or Supporter Plan, follow the instructions below to cancel your subscription.
Yes! SIMKL offers flexible cancellation, meaning you can cancel your subscription at any time before the next billing cycle. Once canceled, you will still have access to your premium features until the end of your billing period.
To cancel your recurring subscription, follow these steps:
Find your active subscription under Current Plan & Payment History.
Click on Manage Subscription.
Select Cancel Subscription. (or Update Payment info to check before cancelling)
Confirm your cancellation request.
💡 Your premium features will remain active until the end of your billing cycle.
You retain premium access until your current billing cycle ends.
After your plan expires, your account switches to the Free Plan with limited features.
Your watch history, lists, and preferences are saved—nothing will be deleted.
Once a payment is processed, all sales are final, and refunds cannot be issued.
Subscriptions are non-refundable unless there is a billing error.
If you believe you were charged incorrectly, contact SIMKL Support at support.simkl.org with your payment ID or a screenshot of the payment email..
Lifetime VIP is a one-time payment with permanent benefits, so it cannot be canceled or refunded after purchase.
If you have concerns about your Lifetime VIP plan, reach out to SIMKL support.
Go to VIP Subscription Settings.
Locate Student & Teacher Plan.
Click Cancel.
You will lose the discount benefits, and if you subscribe again, you may need to re-verify eligibility.
Yes! If your university email does not end in .edu, you can still apply for the Student & Teacher Plan by contacting SIMKL Support and requesting approval.
To apply manually:
Go to the Student Plan Page.
Submit your student email for verification.
If your email is not detected, send a request to SIMKL Support with proof of enrollment.
Upgrading or Downgrading automatically cancels your current plan and converts remaining days into the new plan.
Your current subscription balance will be converted into extra time on your new plan.
Your next billing date will be adjusted accordingly.
Your initial payment for the new plan will be $0 if your previous plan balance covers the upgrade.
Navigate to SIMKL Subscription page.
Select Supporter Plan.
Click Cancel Spporter Subscription.
After canceling, you will no longer receive Supporter perks, but you can re-subscribe anytime.
No, SIMKL does not delete your data after cancellation. Your watch history, ratings, and lists remain saved even if you switch back to the Free Plan.
Yes! You can re-subscribe at any time by visiting the SIMKL Subscription Page and selecting a plan.
SIMKL does not offer monthly billing for Pro or VIP plans.
To avoid extra credit card fees, only annual and semi-annual payments are available.
The Supporter Plan ($1/month) and Student Plan ($2.99/month) offer monthly billing options.
If your payment fails but the amount was debited from your bank or PayPal, follow these steps:
Wait for 24 hours – sometimes payments take time to reflect.
If it doesn’t show up, check your SIMKL Billing Page to see if your payment is registered.
If your subscription is not updated, submit a support ticket with your payment ID or screenshot of the transaction at SIMKL Support.
If you experience any issues:
Cancellation
Billing
Account concerns
Payment failures
Refund concerns
Upgrade/Downgrade questions
Gifting subscriptions
Contact SIMKL Support at https://support.simkl.org/ and submit a request.
