# How do I contact support?

{% hint style="info" %}
Need help? **Try asking our AI assistant** here first. To begin, select the "**Search**" function and switch over to the "**Lens**" tab. Once there, simply ask your question and our AI assistant will do its best to provide you with a helpful answer.
{% endhint %}

For prompt and efficient assistance, we recommend reaching out to Simkl Support through the following channels:&#x20;

## Discord:&#x20;

Connect with us on our Discord server <https://discord.gg/u89XfYn> where our dedicated support team is available to address your inquiries.&#x20;

## Support Page:

<figure><img src="https://1063116720-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MkYIJb2JfKN8kBT29bf%2Fuploads%2F8kZKSHoB1sowdUpkghAK%2FSupport%20%26%20Feedback%20for%20Simkl%20TV%20Tracker.png?alt=media&#x26;token=5ab1f1c4-7cb4-48d0-b261-88430c8181dc" alt=""><figcaption></figcaption></figure>

Visit our support page at <https://support.simkl.com/> and click the "**Contact Support**" button to submit your query directly to our team. By using these methods, you'll ensure that your concerns are addressed swiftly by our knowledgeable support staff.

### Add missing show or movie:

{% content-ref url="../faq/how-to-add-new-shows-missing-episodes-and-movies-to-simkl" %}
[how-to-add-new-shows-missing-episodes-and-movies-to-simkl](https://docs.simkl.org/how-to-use-simkl/faq/how-to-add-new-shows-missing-episodes-and-movies-to-simkl)
{% endcontent-ref %}

{% hint style="info" %}
If you found the show or a movie that's on TVDB, TMDB or ANIDB but it's still not in Simkl when searching by URL, please report it on our [Discord](https://discord.gg/u89XfYn) <mark style="color:blue;">`#bugs-missing-shows-movies`</mark> channel or by contacting us through <https://support.simkl.org>
{% endhint %}

{% content-ref url="../faq/frequently-asked-questions/how-do-i-deactivate-or-delete-my-simkl-account-if-i-no-longer-wish-to-use-the-service" %}
[how-do-i-deactivate-or-delete-my-simkl-account-if-i-no-longer-wish-to-use-the-service](https://docs.simkl.org/how-to-use-simkl/faq/frequently-asked-questions/how-do-i-deactivate-or-delete-my-simkl-account-if-i-no-longer-wish-to-use-the-service)
{% endcontent-ref %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.simkl.org/how-to-use-simkl/get-in-touch-with-us/how-do-i-contact-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
